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LIA integrations: your channels, your calls, your calendar and your CRM in one place
LIA is an AI CRM that works as an AI Sales Manager. It integrates with WhatsApp (chats and calls), phone calls, Instagram, Facebook, your website chat, email (Gmail, Outlook or IMAP) and Meta lead forms to bring inquiries and calls into one inbox; with Google Calendar and Google Meet to add meetings with leads; and with the CRM you already use, via API or webhooks. Every integration ends up in the same place: the lead profile and the reports by sales rep.
Contact channels
Inquiries that arrive through WhatsApp, Instagram, Facebook, the web, email and Meta lead forms go into the same omnichannel inbox. Each one is logged as a lead, with its conversation, its channel and its owner.
Corporate number through the official API and each sales rep's own number, in one inbox, with qualification, alerts and calls.
What LIA doesInstagram direct messages in the same inbox as WhatsApp, each one as a qualified lead.
What LIA doesFacebook page messages go into the inbox as leads, with an owner and alerts.
What LIA doesWeb chat
Your website chat handled 24/7 by the AI agent, which qualifies and routes to a sales rep.
What LIA doesEmail: Gmail, Outlook and IMAP
Lead emails from Gmail, Outlook or any IMAP mailbox go into the inbox and the lead profile.
What LIA doesMeta lead forms
Every Facebook and Instagram lead form goes into LIA as a lead, with its answers and an assigned sales rep.
What LIA doesCalls
WhatsApp calls, through the official WhatsApp Cloud API integration, and phone calls, made from LIA or through the company's phone system, stay in the lead's history, transcribed and summarized with AI, and count in the reports by sales rep.
WhatsApp calls
Through the official WhatsApp Cloud API integration, on the connected numbers: in the lead's history, transcribed and summarized with AI.
What LIA doesPhone calls
Calls from LIA or through the company's phone system: in the lead's history, transcribed and summarized with AI.
What LIA doesCalendar and meetings
With Google Calendar and Google Meet, meetings with leads are no longer left out of follow-up: they show up next to the lead, send an alert before they start, count in the reports, and what was discussed is summarized on the profile.
Your CRM
LIA works as your CRM or alongside the one your company already uses. Connected via API or webhooks, it adds what happens in chat channels without forcing the team to switch systems.
How integrations get connected
Nobody has to set anything up alone. Integrations are connected during implementation, which takes 1 to 2 weeks, with a dedicated LIA engineer and no implementation fee.
You choose what to connect
In the first meeting we define which channels, accounts and systems the team uses, and what the manager needs to see.
A LIA engineer connects it
The engineer connects each integration with the permissions of the company and of each sales rep, and tests that the information reaches the lead profile.
The team works as usual
Sales reps stay in their channels and their calendar. LIA logs, qualifies, alerts and reports on what was connected.
Frequently asked questions about integrations
What tools does LIA integrate with?
LIA integrates with WhatsApp (a corporate number through the official API and each sales rep's own number, with chats and calls), phone calls (from LIA or through the company's phone system), Instagram, Facebook, website chat, email (Gmail, Outlook or any IMAP mailbox), Meta lead forms, Google Calendar, Google Meet and the CRM the company already uses, via API or webhooks.
Does adding channels or sales reps change the price?
No. LIA is a monthly subscription from USD 150, with all modules included and a limit on managed conversations. It doesn't charge per user, per sales rep or per channel.
Who connects the integrations?
A LIA engineer, during implementation, which takes 1 to 2 weeks and has no cost. The company and each sales rep grant permissions for their accounts.
Do I need a CRM to use LIA?
No. LIA works as an AI CRM from day one. If the company already has one, LIA integrates with it via API or webhooks, with a scope that depends on that system's capabilities and permissions.
We'll show you LIA connected to your team's tools
Tell us which channels, calendar and CRM your team uses, and in a demo we'll show you how it would all look together.
